Legal
Terms and Conditions
What you agree to when you use this site, take a free tool, book a seat, or hire us for a build. Short, in plain English, and the same terms we hold ourselves to.
Last updated 23 October 2026
Who you are dealing with
JTL Growth is the trading name of JTLGROWTH COMPUTER PROGRAMMING SERVICES, a sole proprietorship registered with the Philippine Department of Trade and Industry under Business Name Registration number 8378934, based in Metro Manila, Philippines, and serving clients worldwide.
Contact for anything in this document: hello@jtlgrowth.com.
Using this site
By using jtlgrowth.com you accept these terms. If you do not accept them, stop using the site. How we handle your data is a separate document: read the Privacy Policy, which forms part of these terms.
You may not use the site to break the law, to attack it or the services behind it, to scrape it at a rate that degrades it for other people, or to pass our material off as your own.
Free tools and downloads
Some pages offer a free tool, template, or guide. Those are given as they are, for you to use in your own business, including commercially. You may adapt them. You may not resell them as a product, or republish them as your own work.
A free tool carries no service level and no promise of support. We may change or withdraw one at any time.
Paid work: builds and engagements
Nothing on this site is a fixed price. Scope, price, timeline and deliverables for a build live in a written proposal or statement of work that we both agree to. Where that document and this page disagree, that document wins.
What we commit to
- the deliverables named in the proposal, built and demonstrated working
- a named point of contact and an agreed reporting rhythm
- handover of the working system, its credentials, and how to run it
What we need from you
- access, accounts and information the build depends on, in reasonable time
- decisions on the questions we raise, so the build is not blocked waiting
- payment on the schedule in the proposal
Work outside the agreed scope is quoted separately before it starts. We do not do unrequested work and invoice you for it afterwards.
Workshops and seats
A workshop seat is confirmed when payment clears. A seat is transferable to another person from your organisation at any time before the workshop starts: email us the name.
AI employees and product keys
An AI employee from shop.jtlgrowth.com comes with a product key. The key is a licence for you to use that employee in your own business. It is not a licence to copy, resell, or share it.
One key, one computer
Each key works on one computer: the first computer you install it on. A second computer is refused with a plain message. Workshop vouchers follow the same rule. If you change laptops, reply to your key email and we move the key for you.
If a key is shared, resold, or posted online, we close it, and the purchase is not refunded.
Install data
Before anything is downloaded, the installer shows a notice and asks you to answer y. If you answer y, each install or update records:
- a private id for your computer: a scrambled code made from its hardware id. We never receive the hardware id itself, and it is not your name
- the time of the request
- your country and city, as your internet connection reports them
- a scrambled form of your internet address. We never keep the address itself, and we cannot turn the scrambled form back into an address
- a short fingerprint of the key (not the key), which skill was asked for, and whether it was allowed
We do not record your name, your computer's name, your username, your files, your folders, or anything you type.
Why: only to stop one key being used on many computers, and to answer a request to move your key. We do not sell this data, use it for ads, or share it with other companies. How long: 180 days, then each row is deleted automatically. Who sees it: only the JTL Growth team that handles licence questions.
If you answer n, the installer stops: nothing is installed and nothing is sent to us. A request from an old installer that sends no answer is refused and recorded the same way, without your city or internet address, so we can see the refusal. To have your rows deleted, reply to your key email or write to hello@jtlgrowth.com. Deleting the rows for a key means we can no longer check that it is used on one computer, so we also close that key.
Payment, cancellation and refunds
Refund policy
| What you bought | Refund |
|---|---|
| Workshop seat, cancelled more than 7 days before the date | Full refund |
| Workshop seat, cancelled 7 days or less before the date | Transfer the seat, or credit toward the next run. No cash refund, because the seat is already reserved against a fixed room. |
| Workshop we cancel or postpone | Full refund, or credit, your choice |
| Build, before work starts | Full refund of anything paid |
| Build, in progress | You pay for the milestones delivered and accepted. Anything paid beyond that is refunded. |
| AI employee (product key) | No refund once the key is sent. If it does not work as described and we cannot fix it, full refund. A key closed for sharing is not refunded. |
| Free tool or download | Nothing was paid, so nothing is refunded |
Ask for a refund by emailing hello@jtlgrowth.com. We answer within 5 working days and, where a refund is due, send it within 30 days by the route you paid. We do not require you to argue for it.
Invoices are due on the date stated on them. Prices are exclusive of any tax or bank charge that applies where you are.
Who owns what
Once you have paid for a build in full, the deliverables built specifically for you are yours: the code, the configurations, the documents. You own them outright and we do not resell your system to somebody else.
We keep ownership of the general tools, libraries, patterns and internal frameworks we bring to the work and reuse across clients. You get a perpetual licence to use those as part of what we built for you.
Third-party software in a build stays with its owner and is used under its own licence. Your content, your brand, and your data stay yours throughout.
The text, design, code and images on this site belong to JTL Growth unless credited otherwise. Quote us with attribution and a link; do not republish a page wholesale.
Confidentiality
What you tell us about your business stays with us. We name you as a client, or describe the work publicly, only with your say-so.
AI systems: what we do and do not promise
The systems we build often use AI models from third parties. Those models can be wrong, can change behaviour when the provider updates them, and can become unavailable. We design for that, and we tell you where a system needs a human to check it.
We do not promise a specific business result, a revenue figure, a ranking, or an approval by any platform, and nothing on this site should be read as such a promise. Any figure we quote from past work is what happened for that client, not a forecast for yours.
Third-party links and services
This site links to other companies and our builds run on services we do not control, such as hosting providers, model providers and CRM platforms. Their availability, pricing and terms are theirs, not ours, and we are not responsible for what they do.
Liability
We are liable for what we actually cause, up to the total amount you paid us for the engagement in question in the 12 months before the claim. We are not liable for indirect losses: lost profit, lost data you did not ask us to back up, or losses caused by a third-party service failing.
Nothing here limits liability we cannot limit by law, including for fraud or for death or injury caused by negligence.
Ending an engagement
Either of us can end an engagement in writing with 14 days notice. You pay for what was delivered and accepted up to that point, and we hand over what exists: code, access, and the notes needed to carry it on. We do not hold a system hostage over an invoice dispute.
Governing law
These terms are governed by the laws of the Republic of the Philippines, and the courts of Metro Manila have jurisdiction. Before anyone goes to court, we both agree to spend 30 days trying to settle it in writing.
Changes
If these terms change materially we update the date at the top, and the change is visible in this page's public history. A change does not apply retroactively to an engagement already signed.
